Profiles in Telehealth: Chris Norris - Chief Technology Officer

Our Chief Technology Officer joined Wheel with his sights set on improving the US healthcare system. Learn more about why he loves working with the Wheel team and how he's focused on hiring more amazing engineers!

What’s your role at Wheel?

I’m the Chief Technology Officer at Wheel, and it’s my job to help set the vision and strategy for Wheel’s virtual care platform. I’m passionate about ensuring that the product, design and engineering teams are helping the company innovate and are driving the company’s goals forward quickly.

What’s your background? What did you do before working with Wheel?

I grew up in England and was excited about technology from a young age - I taught myself to code at 9 years old! I was lucky enough to go on to study engineering and computing science at Oxford University. After starting my career in London, I decided I wanted to move to the US, which has a more innovative, risk-taking tech culture than the UK. I do miss a good British pub and a pint of Guinness though! :-)

Outside of work, I like to light up other parts of my brain. I’m always searching for ways to collect unique life experiences with my wife. We’ve ridden down Olympic bobsled runs, taken fighter pilot combat training in real planes, operated heavy machinery excavators, learned to skydive, and traveled to 30 countries! I also love to fly helicopters and took on the challenge of obtaining my commercial pilot’s license a few years ago.

Why did you join the Wheel team?

I started with Wheel in March 2020 and joined because I believe the US healthcare system is broken. I want to be part of providing solutions to improve the existing system.

A big driver of my decision to join a company is my belief in the people and the culture. Wheel has a great team in all respects: everyone is driven, smart, and authentic.

I really enjoy the people-focused parts of my job. I do my best to support my team and position them so each person has the opportunity to be doing their best work each day. Right now I’m also focused on hiring more amazing engineers who want to thrive in a purpose-driven organization like Wheel!

What’s your recent Wheel Moment of Reward?

It was rewarding for me to work on the 2 year+ vision for Wheel’s platform in my first few weeks on the job. It was great to be able to work across the company to hear what possibilities people think lie ahead and to help the team envision where we might innovate. Everyone is excited to be involved and to apply their knowledge and experience to helping Wheel continue to grow. I look forward to unveiling Wheel’s game-changing capabilities in the coming months!

What do you think the future of healthcare holds?

I’m personally excited by the possibility of innovating in remote patient monitoring which will allow people to manage and improve their health as easily, accurately, and transparently as possible. The future of healthcare will use technology and data as the foundation of helping clinicians be more effective leading to better outcomes for patients. Wheel’s virtual care platform enables people to give and receive healthcare on their terms and to dramatically reduce the friction of today’s frustrating healthcare system.

Thanks, Chris, for sharing your thoughts and being an essential member of the #WheelCareTeam!

Interested in joining our team? Check out the latest career opportunities with Wheel.

Learn more about our team in our staff profiles with Gosia Cohen, Corporate Recruiter, Buhr Duong, Senior Product Designer, and Ladan Bourneuf, Lead Clinician Advocate.