Legal & Privacy

Privacy Policy

Last updated and effective as of: January 28, 2020


Welcome to the website located at wheel.com and related subdomains (the "Site") and related services (the "Service"), each owned and operated by Wheel Health, Inc. ("Wheel," "we," "us," or "our," as used in this Policy). This Privacy Policy explains how we collect, use and share information gathered from visitors to our Site and end-users of our Services ("you," "your, or "users" as used in this Policy). This Privacy Policy explains, among other matters:

In this Policy we explain how we collect, use, store and secure personal information submitted through our site, including:

  • How we collect information to register you and provide service matching clinicians with providers and employers
  • How we use third parties to help supplement what our licensed provider users submit
  • How we use physical, administrative, and technical means to secure data you provide to us.

Please read our full policy for the details.

What We Collect

When you visit the Site, we log and store your IP Address and technical information about your visit like your browser type and how you progressed through the Site, where you abandoned it, etc. ("Usage Data"). We and our third-party analytics providers may also collect Usage Data in connection with your use of the Services.

As a Site visitor, we place a small piece of software referred to as a "cookie " on your computer to help us collect this Usage Data. Our site uses session cookies to facilitate your current visit.

If you use the Services and create an account, we also use a persistent cookie to recognize you on return visits and expedite the login process. These cookies will last sixty days by default. You can remove this and other cookies through your browser preferences menu, though the exact method varies depending on the type of browser you use. - Note that you will have to log into our service again each time you visit the Site if your cookies are disabled or cleared.

We do not store personal information in these cookies, and we do not use third-party cookies with the exception of our business analytics functions.

When you Sign Up for Wheel, you will provide us with your email address and identify whether you are a clinician looking for jobs or a company hiring clinicians. You may also provide other information while using the platform that helps us match you to a suitable job. In each case, we use your email to identify your account on our systems.

If you are a clinician, you provide us with your NPI number and we use a third-party service to gather information that is publicly associated with that NPI to partially populate your profile on our systems, including our name. You will supply your location and resume in PDF form.

If you are seeking to hire clinicians, you'll provide your first and last name, company name, company website, what type of roles you want to hire, and about how many such roles you want to fill each month. We use this information to identify and display candidates who might be a good fit for your needs, and we don't share it with any third parties unless you elect to hire a clinician through our platform.

Any such information gathered during the sign-up process is referred to in this Policy collectively as "Account Information."

How We Use Your Information

We use your Account Information to deliver, maintain, optimize, and improve the services we deliver to you through the Site. Specifically, we use this information to create and populate either a clinician or company profile that helps match clinicians to roles where they appear to be a good fit, allow you to request a connection, and otherwise facilitate that connection.

Usage Data helps us monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Site, diagnose or fix technology problems, and otherwise plan for, improve and enhance our Site or our business operations. We may associate Usage Data we automatically collect with your other information if you become a user of the Services, particularly through analytics software.

We will display the Account Information you input into a profile on the Site where other users can connect with you. We also use Account Information to populate an anonymized notice to new visitors on our website that someone has recently signed up from a new location, and this displayed address location is determined based on your IP Address.

We use both internal analytics and third-party analytics tools, and these analytics functions will reference, collect, and process both Usage Data and Account Information. We also use a third-party tool to manage email campaigns that will send you messages following signup to help manage your account, show you opportunities to get more benefits from our platform, and send you offers that may be of interest.

Usage Data and/or Account Information may be de-identified (according to our best efforts) and used (i) to create reports about our user behavior, to run analytics, to improve our platform efficacy and accuracy, and other similar internal reporting and analysis functions (including creating and sharing anonymized reports) or (ii) to make aggregate market reports to the public about the use and function of our services and the market in which we operate, provided that such aggregate reports will not reference any identifiable individual user of our services.

How We Share Your Information

We may share Usage Data, in the aggregate, with our third-party service providers in the course of our operations, with affiliates of our business, investors, and vendors who help us provide the infrastructure that supports your usage. We may also engage third parties to help us improve our business, such as analytics providers, and such parties may have access to aggregate or individual Usage Data.

We do not share your Account Information other than as described in this Policy. We may share users' Account Information with:

  • Other companies owned by or under common ownership with us (i.e., any organization we own or control) or our ultimate holding companies (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
  • Third-party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us, which may include providing cloud storage or hosting services, marketing assistance, email delivery, or providing analytics services. We share personal information with these third parties as needed to perform services for us and under reasonable confidentiality terms;
  • Third parties upon your request. For example, you may be listed on a job board of candidate matching an employer's search criteria or, as an employer, have your name and company information shown to clinicians seeking who may want to work with you;
  • Other parties in connection with any company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and
  • Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Service, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect against harm to the rights, property or safety of Wheel, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues. We may also share information with others in an aggregated and anonymous form that does not reasonably identify you directly as an individual.

Storage, Security and How to Remove Your Information

As with most software platforms today, we store data in a cloud-based datastore. This datastore service provides default encryption of data both in transit and at rest with private key encryption. Accounts with cloud vendors, including private keys, are accessible only to manager-level employees, whose account security is managed through a third party secure authentication service. Employee access to our servers is protected by security keys as well as two-factor authentication. Access to servers that store personal information is limited to Employees who have a need to access such information to operate our Services.

We store user Personal Information on servers in the United States under the control of our third-party service provider in multiple databases under that providers' direct control. While we reserve the right to change service providers, we currently engage with a provider ("Hosting and Security Provider") who (i) collects operational information such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics and (ii) employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

Each site is staffed 24/7/365 with on-site physical security to protect against unauthorized entry. Access to these data centers requires an application and approval for access, and any such access is limited to what necessary for that employee to serve its legitimate business function.

Your activity on the Site does not allow us to recognize or acknowledge Do Not Track signals, though our registration process and services are secured according to specific contractual promises. Do not transmit any sensitive or personal information using the Site other than as directed to enter into a subscription or trial with us.

Deleting Your Account. Personal Information is deleted from our systems upon a user request. Users can make such a request by sending a message to support@wheel.com expressly requesting such deletion. If deletion is requested, account information is deleted immediately form our local servers, but it may take up to sixty days to clear such personal information from backup storage. After this period, we will remove Personal Information from our records in any way practicable, though we retain certain non-identifiable, anonymized usage information about your behavior and interactions while using our service, backup copies of certain of our data, and other de-identified information about your account activity notwithstanding any such deletion. Our service cannot operate without using your Account Information.

Your California Privacy Rights

If you are a California resident:

At any time, you may email support@wheel.com for more details about what personal information a business has collected about them, where it was sourced from, what it is being used for, whether it is being disclosed or sold, and to whom it is being disclosed or sold - though we do not sell, nor do we plan to sell, Personal Information about our users. Your inquiries will not affect your ability to receive equal service and pricing from us.

California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Wheel to third parties for the third parties' direct marketing purposes. We do not currently sell data to third parties for marketing purposes. If you have questions about our Shine the Light compliance, please contact us at the email or address listed below.

Third Party Links

The Site may, from time to time, contain links to and from third party websites of our company account users. If you follow a link to any of these websites, please note that these websites have their own terms of service and privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

Children

Minors under 13 are not permitted to use our Site. We do not intentionally collect information from minors under 13. If you believe we have collected any personal information from a child younger than 13 years of age, please notify us immediately at support@wheel.com and we will do anything reasonably possible to remove that information from our systems.

Contact Us and Accessing Your Information

If you have any questions about our privacy practices, or if you wish to remove any of your personal information from our records please contact us at support@wheel.com

In both cases, you will reach our dedicated privacy chief. Note that we do not have identifying information on file for most users. We can only remove personal information actually in our possession.

Updates to this Policy

If we update this policy and make material changes to it, as determined in our sole discretion, we will email our users and inform them of the update. You must check this policy periodically for minor changes, which may be made without notice at any time.

© 2020 Wheel Health, Inc.

Archived Versions

API Terms of Use

Effective: January 28, 2020


These API Terms of Use (the “API Terms”), are made and entered into by and between Wheel Health, Inc., a Delaware corporation and its affiliates (“Wheel” or “we”), and you (“Developer” or “you”). Wheel and Developer are sometimes referred to in the API Terms individually as a “Party” and collectively as the “Parties”. Wheel and Developer hereby agree as follows:

1. Agreement to the API Terms.

By registering a software application, website, or product you create or service that you offer (a “Developer Application”), you agree to be bound by the API Terms. You must read, agree to, and accept all of the terms and conditions contained in the API Terms in order to use the Wheel API. Additionally, you agree to and accept the Wheel Terms of Service. If you disagree with any of the terms of the API Terms or the Wheel Terms of Use, Wheel does not grant you a license to use the Wheel API. If you are using the Wheel API on behalf of a company or any other entity, you represent and warrant that you have full legal authority to register a Developer Application on behalf of that entity and bind it to the API Terms and the Wheel Terms of Service. If you are not authorized, you may not accept the API Terms or register a Developer Application for someone else.

2. Definitions.

Capitalized terms not defined in the API Terms have the meanings given to them in the Wheel Terms of Service.

  • Wheel API. A set of web-based services providing programmatic access to Wheel systems and data, together with all updates, revisions, and copies thereof. This also includes any associated tools and documentation that Wheel makes available under the API Terms.
  • Wheel Content. Any data, content, or executables of or associated with the Wheel API or Site Services (as defined in the Wheel Terms of Service). This includes all Wheel User Data.
  • Wheel User Data. Any content, information, and other data about persons who use the Wheel services received or collected by Developer through any instance of the Developer Application, the Wheel API, or otherwise in connection with the API Terms.

3. Developer’s Use of the Wheel API.

Developer wishes to use and access the Wheel API in connection with the development and distribution of a Developer Application and agrees to the additional requirements herein. Developer and Wheel hereby agree as follows:

  • Developer Registration. Before using the Wheel API, Developer must provide accurate information identifying its organization and the individual representative who will serve as a point of contact for Wheel. The registration may be completed and accepted by Wheel on the Site. Upon successful registration, Wheel shall make Access Credentials available to Developer.
  • Access Credentials” means the necessary security keys, secrets, tokens, and other credentials to access the Wheel API. All activities that occur using your Access Credentials are your responsibility. Access Credentials are specific to you and are confidential information. Keep them secret. You must not sell, transfer, or sublicense the Access Credentials. Do not try to circumvent them and do not require your users, employees, contractors, or agents to obtain their own Access Credentials to build, maintain, or use the Developer Application. Developer itself must request any Access Credentials to be used by any employee, contractor, or agent of Developer.
  • Development of the Developer Application. Subject to the terms of these Terms of Use, Developer will develop one or more Developer Applications. Developer will ensure that all Developer Applications are and remain in compliance with the API Terms and the Wheel Terms of Service.
  • Permitted Uses of the Wheel API. Your use of the Wheel API is limited to the purpose of facilitating your own or your Users’ use of the Wheel Site and Site Services. Some examples of permitted uses of the Wheel API would be to create Applications that: * Allow Wheel Users to search for and browse Wheel job postings with a customized interface; * Allow Wheel Users to manage active contracts; * Allow Wheel Users to apply to jobs on Wheel; or * Allow Wheel Users to manage invoices, billing, and communications on Wheel.
  • Prohibited Uses of the Wheel API. Developer must never do any of the following: * Use the Wheel API in any Developer Application that includes adult content, promotes gambling, involves the sale of tobacco or alcohol to persons under 21 years of age, promotes or offers malicious code, or violates any applicable law or regulation. * Use the Wheel API to retrieve Wheel Content that is then aggregated with third-party search results in such a way that a user cannot attribute the Wheel Content to Wheel (such as aggregated search results). * Distribute or allow access to the Wheel API to anyone other than the entity on whose behalf Developer agreed to these Terms, or create an application programming interface that enables access to Wheel Content
  • Prohibited Uses/Functions of Developer Application. Developer and the Developer Application must not do the following: * Implement features or business practices that unlawfully harm the professional reputation or relationships of Wheel or Wheel users. * Use Wheel Content received from the Wheel API in any manner that facilitates bias, discrimination, or data “redlining,” whether intentional or inadvertent, based on sensitive or protected categories or characteristics. * Impersonate Wheel or a Wheel user or intentionally misrepresent Wheel or any Wheel user or other third party when requesting or publishing information. * Obfuscate or hide any Wheel buttons, sign-in functionality, or consent or authorization flows from your users. * Proxy, request, or use Wheel account user names or passwords in any fashion for any reason. * Request from the Wheel API more than the minimum data fields and application permissions the Developer Application needs. * Try to exceed or circumvent limitations on calls and use. This includes creating multiple Developer Applications for identical, or largely similar, purposes. * Download, scrape, post, or transmit, in any form or by any means, any part of the Site or Site Services, including data retrieved by web browser plugins. * Copy, reformat, reverse-engineer, or otherwise modify the Wheel API, Access Credentials, the Site, the Site Services, or any Wheel Content. * Promote or operate any product or service that competes with the Wheel Site Services. * Interfere with or disrupt Wheel services, Wheel servers or networks connected to Wheel services, or disobey any requirements, procedures, policies or regulations of networks connected to the Wheel Site or Site Services. * Engage in any conduct that fails to comply with, or is otherwise inconsistent with, any agreement between Developer and Wheel or any written instructions provided by Wheel.

4. API License.

  • Using the Wheel API. As part of the API Terms, Wheel grants you a non-exclusive, non-transferable, and non-sublicensable (except as expressly permitted herein) license to use the Wheel API solely to do the following and subject to the restrictions set forth in the API Terms:
    • Enable your Application to interact with Wheel's databases to retrieve information necessary to facilitate your own or Your Users’ use of the Site and Site Services through your Application;
    • Make limited intermediate copies of Wheel Content only as necessary to perform activity permitted under the API Terms. You must delete all intermediate copies when they are no longer required for the purpose for which they were created;
    • Rearrange or reorganize Wheel Content within your Application; and
    • Display in your Application Wheel Content consistent with this Agreement.
  • Access Credentials. Wheel will provide you with Access Credentials that permit you to access the Wheel API. The Access Credentials are the property of Wheel and may be revoked if you share them with any third party (other than as allowed in the API Terms), if they are compromised, if you violate the API Terms or the Wheel Terms of Service, or if Wheel terminates the API Terms.
  • API Call Limitations. The number of API calls you will permitted to make during any given time period may be limited. Wheel will determine call limits based on various factors, including the ways your Application may be used or the anticipated volume of use associated with your Application. Wheel may, in its sole discretion, charge you for API calls that exceed the call limits or terminate your access to the Wheel API in accordance with Section 17 (Suspension and Termination). Unused calls will not roll over to the next day or month, as applicable.

5. Certification.

At its discretion, Wheel may require or offer Certification for certain Applications. Certification will consist of confirmation by Wheel or a third party it designates that your Application’s technology complies with the API Terms and the Wheel Terms of Service. You will be responsible for all costs associated with certification and any modifications necessary to meet the certification requirements and you may not be permitted to access the Wheel API in certain cases until certification is complete. At Wheel discretion, future modifications of your Application or use or display of Wheel Content may be subject to re-certification. If Wheel requires certification, your failure to maintain certification is cause for immediate termination of the API Terms.

6. Data Use.

  • Obligations to Wheel. Developer may only use, disclose, and otherwise process Wheel User Data in accordance with the written instructions of Wheel and applicable laws, rules and regulations.
  • Prohibited Uses. Developer will not:
    • Use Wheel Content for any purpose except to the extent necessary for (1) the purpose of processing and supporting a specific transaction for the applicable Wheel user or (2) the purpose of providing services to Wheel. *Use Wheel Content for any research or publication purpose without prior written consent and a license from Wheel to research or publish, as applicable, Wheel Content.
    • Use Wheel Content for any other purpose (e.g., for Developer’s own benefit or for the benefit of any other entity or person).
    • Use Wheel Content for user profiling purposes or for advertising purposes.
    • Sell, lease, sublicense, or otherwise transfer, directly or indirectly, Wheel Content to any third party.
    • Augment, commingle, or supplement Wheel Content with personally identifiable or confidential information (including any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device) from any third-party source.
    • Use the user identification or authentication codes connected to any Wheel user to disclose information related to that user to any third party.

7. Data Storage.

Except as provided in the API Terms, Developer may not copy or store any Wheel Content, or any information expressed by or representing Wheel Content (such as hashed or otherwise transformed data).

* Authentication Tokens. Developer may store any Developer Application-specific alphanumeric user identification codes that Wheel provides to Developer for identifying individual users of the Developer Application or any tokens that Wheel provides to Developer when a Wheel user authenticates the Developer Application for the Wheel user’s account.

* Cached Content. Solely for the purpose of improving user experience, Developer may cache Wheel Content for no more than twenty-four (24) hours.

*Deletion. Developer must promptly and securely delete all Wheel User Data collected from Wheel users upon request of the Wheel user, when the Wheel user deactivates or uninstalls the Developer Application, when the Wheel user closes their account with Developer, and before, when possible, or promptly upon termination of the API Terms. Developer will promptly and securely delete all Wheel Content after completion of all activities reasonably necessary to operate or maintain the Developer Application and upon termination of the API Terms.

8. User Consent and Agreement.

  • User Agreement and Privacy Policy. The Developer Application must include your own user agreement and privacy policy. Your user agreement and privacy policy must be prominently identified or located where members download or access the Development Application. Your privacy policy must meet applicable legal standards and accurately describe the collection, use, storage and sharing of data. You must promptly notify us of any breaches of your user agreement or privacy policy that impact or may impact Wheel users.
  • User Consent. Before obtaining information from Wheel users, you must obtain their informed consent by telling them what information you collect and how it will be used, stored or shared, and by taking any additional steps required by law or regulation.

9. Data Safeguards.

Developer will protect Wheel User Data in accordance with all applicable laws. Your network, operating system, and software of your web servers, databases, and computer systems (collectively “Systems”) must be properly configured to securely operate the Developer Application and Wheel User Data. The Developer Application must use reasonable security measures to protect any Wheel User Data and any elements or components of the Wheel API. You shall not architect, design, or select Systems in a manner to avoid these obligations. You must promptly report to Wheel at legal@wheel.com any security deficiencies in, or intrusions into, your Systems that you discover to Wheel. You will work with Wheel to correct any security deficiency and disconnect any intrusions or intruders as soon as practicable upon discovery of any such deficiency or intrusion. In the event of any security deficiency or intrusion involving the Developer Application or Wheel User Data, you will make no public statements without prior written and express permission from Wheel in each instance, unless otherwise required by law.

10. Access to the Wheel API.

Subject to the API Terms, Wheel may, in its sole discretion, make specific instances or versions of the Wheel API available to Developer for use in connection with Developer Applications. Wheel may terminate such access to the Wheel API, in whole or certain features, functions, or services thereof, for convenience, at any time. The Wheel API will be deemed to be a part of the Site Services as set forth in the Wheel Terms of Service.

11. Wheel API Support and Changes.

Wheel may provide technical support, upgrades, or modifications of the Wheel API in Wheel’s sole discretion. Wheel may cease providing technical support, upgrades, or modifications of the Wheel API at any time and for any reason without notice or liability to Developer. Wheel may release new versions of the Wheel API and require Developer to use the new version of the Wheel API. Developer’s use of new releases or versions of the Wheel API will be acceptance of all modifications of the Wheel API.

12. Intellectual Property.

  • Wheel Materials. Wheel owns all rights, title, and interest, including all intellectual property rights, in and to, the Wheel API; all elements, components, and executables of the Wheel API; and all elements, components, and executables of the Site Services (collectively, the “Wheel Materials”). The only exception to this is any information or Content which you as a Wheel user have licensed to Wheel under the Wheel Terms of Service. Except for the express licenses granted in the API Terms, Wheel does not grant you any right, title, or interest in the Wheel Materials. Developer agrees to take such actions as Wheel may reasonably request to perfect Wheel ’s rights to the Wheel Materials.
  • Developer Property. Except to the extent the Developer Application contains Wheel Materials, Wheel claims no ownership or control over your Developer Application. During the term of the API Terms you hereby grant Wheel a paid-up, royalty-free, non-exclusive, worldwide, irrevocable right and license, under all of your intellectual property rights, to: (1) use, perform, and display the Developer Application and its content for purposes of marketing, demonstrating, and making the Developer Application available to Wheel users; (2) link to and direct Wheel users to the Developer Application; and (3) sublicense the foregoing rights to our affiliates.
  • Feedback. Developer may, but is not required to, provide suggestions, comments, ideas, or know‐how, in any form, to Wheel related to Wheel products, services or technology (“Feedback”). To the extent Developer provides Feedback to Wheel, Developer grants Wheel the right to use such Feedback without any right to compensation from Wheel.

13. Independent Development by Wheel.

Developer understands and acknowledges that Wheel may be independently creating applications, content, and other products or services that may be similar to or competitive with the Developer Application. Nothing in the API Terms will be construed as restricting or preventing Wheel from creating and fully exploiting any applications, content, and other products or services, without any obligation to Developer. This paragraph will survive the termination or expiration of the API Terms.

14. Confidential Information.

Developer agrees that the content of the Wheel API, and any Wheel Content that by its nature should reasonably be known to be confidential, is deemed to be confidential information of Wheel and Developer will maintain the same in strict confidence and not disclose the same to any third party (other than employees, agents and contractors of Developer for the sole purpose of providing services to Developer to complete work permitted hereunder) or use the same for any purpose other than its performance under the Agreement. To the extent that you retain any Wheel Content after the termination or expiration of the API Terms, this paragraph will survive the termination or expiration of the API Terms.

15. Effect.

The provisions of the API Terms will control over any inconsistent provisions of the Wheel Terms of Service, and the Wheel Terms of Service, as modified and supplemented by the API Terms, will remain in full force and effect. Any “shrink wrap” or “click wrap” license agreement or any other terms and conditions associated with Developer’s Application is null and void, is not applicable hereunder, and is expressly excluded.

16. Fees.

Wheel currently provides the Wheel API without charge. However, Wheel reserves the right, at Wheel’s sole discretion, to charge fees for future use of or access to the Wheel API. Developer may not charge any fee to Wheel users for the Developer’s Application without the express written permission or agreement of Wheel.

17. Term and Termination.

  • Term. The term of the API Terms will commence on the date upon which you agree to the API Terms and will continue until terminated as set forth below.
  • Developer’s Termination Rights. Developer may terminate the API Terms by discontinuing use of the Wheel API and returning all Wheel Content, including Wheel User Data.
  • Suspension and Termination. Wheel may suspend or terminate Developer’s use of the Wheel API at any time if we believe you have violated the API Terms or Wheel Terms of Service, or if we believe the availability of the Wheel API in the Developer Application is not in our or our users’ best interests. Immediately upon termination of the API Terms, all licenses granted to Developer will cease and all data retrieved from the Wheel API or Site Services must be deleted.
  • Effect of Termination. Upon termination of these Terms:
    • all rights and licenses granted to Developer will terminate immediately;
    • Developer will promptly and securely destroy Wheel Content in your possession or control;
    • neither party is liable to the other party solely because the API Terms have been terminated;
    • unless we agree otherwise in writing or as stated explicitly in the API Terms, Developer must permanently delete all Wheel Content and Wheel User Data or other data which you stored pursuant to your use of the Wheel API. Wheel may require that you certify in writing your compliance with this section; and
    • Wheel will make commercially reasonable efforts to remove all references and links to the Developer Application from the Site (Wheel has no other obligation to delete copies of, references to, or links to the Developer Application).

18. Warranties and Liabilities.

  • Disclaimer of Warranties. WHEEL PROVIDES THE WHEEL API, WHEEL CONTENT, AND ALL OTHER INFORMATION AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WHEEL DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY OF DATA, AND NONINFRINGEMENT. WHEEL DOES NOT GUARANTEE THAT THE WHEEL API WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING. IN PARTICULAR, THE OPERATION OF THE WHEEL API MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES. WHEEL DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING. FURTHERMORE, WHEEL DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE WHEEL API DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.
  • Limitations of Liability. WHEEL AND OUR EMPLOYEES, AGENTS, SHAREHOLDERS, OR DIRECTORS, SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR LOSS OF USE, PROFIT, REVENUE OR DATA TO YOU OR ANY THIRD PERSON ARISING FROM YOUR USE OF THE WHEEL API. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER (i) YOU BASE YOUR CLAIM ON CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, (ii) WE KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF SUCH DAMAGES, OR (iii) THE LIMITED REMEDIES PROVIDED IN THIS SECTION FAIL OF THEIR ESSENTIAL PURPOSE. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO ANY DAMAGE THAT WHEEL MAY CAUSE YOU INTENTIONALLY OR KNOWINGLY IN VIOLATION OF THE API TERMS OR APPLICABLE LAW.
  • Indemnification. You will defend, hold harmless, and indemnify Wheel (and our and their respective employees, agents, shareholders, and directors) from any claim or action brought by a third party, including all damages, liabilities, costs and expenses, including reasonable attorneys’ fees, to the extent resulting from, alleged to have resulted from, or in connection with: (i) your breach of your obligations herein; or (ii) the violation of any copyright, trademark, service mark, trade secret or United States patent by the Developer Application.

19. General.

  • Relationship of the Parties. The parties are agreeing to the API Terms as independent contractors, and the API Terms will not be construed to create a partnership, joint venture or employment relationship between them. Neither party is authorized to or will represent itself to be an employee or agent of the other or enter into any agreement on the other’s behalf of or in the other’s name.
  • Assignability. You may not assign the API Terms, nor any of your rights or obligations hereunder, without Wheel’s prior written consent. Wheel may freely assign the API Terms without your consent. Any attempted assignment or transfer in violation of this section will be null and void. Subject to the foregoing restrictions, the API Terms will inure to the benefit of successors and permitted assigns of the parties.
  • Severability. If and to the extent any provision of the API Terms is held illegal, invalid, or unenforceable in whole or in part under applicable law, such provision or such portion thereof shall be ineffective as to the jurisdiction in which it is illegal, invalid, or unenforceable to the extent of its illegality, invalidity, or unenforceability, and shall be deemed modified to the extent necessary to conform to applicable law so as to give the maximum effect to the intent of the parties. The illegality, invalidity, or enforceability of such provision in that jurisdiction shall not in any way affect the legality, validity, or enforceability of such provision in any other jurisdiction or of any other provision in any jurisdiction.
  • Choice of Law and Venue. The API Terms and any controversy, dispute or claim arising out of or relating to the API Terms shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). With respect to any User located outside the United States, the User agrees that the California state courts of Santa Clara County (or, if there is federal jurisdiction, the United States District Court for the Northern District of California) will have jurisdiction and venue with respect to any claim arising out of or relating to the API Terms and consents to the personal jurisdiction and venue of those courts.
  • No Waiver. The failure or delay of either party to exercise or enforce any right or claim does not constitute a waiver of such right or claim and shall in no way affect that party’s right to later enforce or exercise it, unless such party issues an express written waiver, signed by a duly authorized representative of each party.
  • Miscellaneous. The API Terms set forth the entire agreement and understanding of the parties relating to their subject matter and cancel and supersede any prior or contemporaneous discussions, agreements, representations, warranties, and other communications between them. No modification or amendment to the API Terms shall be binding upon Wheel unless in a written instrument signed by a duly authorized representative of Wheel.

Terms of Use

Effective date: January 28th, 2020


Welcome, and thank you for your interest in Wheel Health, Inc., [formerly Enzyme Health, Inc.] (“Wheel,” “We,” or “Us”). These terms of use (“Terms of Use”). Use of this website and information distributed in conjunction with this website is offered to you on your acceptance of these Terms of Use, our Privacy Policy, and other notices posted on this website. Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy, and other notices posted on this website. We suggest you print a copy of each of these documents for your records.

Proprietary rights

“Wheel,” “Wheel Health,” any trademarked terms on our website, or our logo word mark, are registered service marks of Wheel Health, Inc. and are the exclusive property of Wheel Health, Inc. Any unauthorized use of these marks is unlawful. Other trademarks on this website are the property of their respective owners. All content on this website, including without limitation all programs, compiled binaries, interface layout, interface text, documentation, and graphics, is our copyrighted property and is protected by copyright law. The content on this website may be used by you only for your personal, non-commercial use as provided for in these Terms of Use, but may not be taken out of context or presented in a misleading or discriminatory manner. Any rights not expressly granted to you are reserved by us.

Disclaimer

This website is for informational purposes only. It is provided to you solely for your own personal, non-commercial use.

We have used our best commercial efforts to obtain the most accurate and timely information available, all of which is subject to rapid change. Accordingly, we do not guarantee the accuracy, timeliness, reliability, or completeness of any of the information contained on, downloaded from, or accessed from this website.

The performance of this website and all information contained on, downloaded from, or accessed from this website is provided to you on an "as is" basis, without warranties of any kind whatsoever, including any implied warranties or warranties of merchantability, fitness for a particular purpose, or non-infringement of the rights of third parties. We shall not be responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, internet access providers, computer equipment, software, or any combination thereof including any injury or damage to your or any other person's computer as a result of using this website.

We reserve the right, at our sole discretion, to modify, disable access to, or discontinue, temporarily or permanently, any part or all of this website or any information contained thereon without notice or liability to you.

As a visitor to our website, you acknowledge and agree that any reliance on or use by you of any information available on this website shall be entirely at your own risk. In no event shall we be liable for any direct, indirect, consequential, or exemplary damages arising from the use or the performance of this website, even if we have been advised of the possibility of such damages.

Confidentiality and transmissions over the internet

The transmission of data or information (including communications by email) over the internet or other publicly accessible networks is not secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, we do not assume any liability for any damage you may experience or cost you may incur as a result or any transmissions over the internet or other publicly accessible networks, such as transmissions involving the exchange of email with us (including those which may contain your personal information). While we shall take commercially reasonable efforts to safeguard the privacy of the information you provide us and treat such information in accordance with our Privacy Policy, in no event will the information you provide to us be deemed to be confidential, create any fiduciary obligations to you on our part, or result in any liability to you on our part in the event that such information is inadvertently released by us or accessed by third parties without our consent.

Links to third-party websites

Links or pointers to other websites and/or references to products and services offered by third parties are provided to you for convenience only and do not constitute an endorsement or approval by us of (i) the organizations that operate such websites; (ii) the content, privacy policies, or other terms of use on such websites; or (iii) such third-party products and services. As we have no control or responsibility over websites or content maintained by other organizations, or for products and services offered by third parties, we do not assume any liability for your use of any of the foregoing, which use you acknowledge and agree shall be at your own risk.

User Conduct

All communications, information, data, text, music, sound, graphics, messages, and other material (the "Content") are your responsibility, and you are responsible for all content that you upload, post, transmit, email, or otherwise distribute via this website. When you use this website, you agree not to:

  1. Violate local, state, national, or international laws;
  2. Post, upload, email, transmit, or otherwise distribute any content that infringes on the intellectual property rights of others or on the privacy or publicity rights of others;
  3. Post, upload, email, transmit, or otherwise distribute any content that is unlawful, harmful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity;
  4. Harm any persons in any way;
  5. Post advertisements or solicitations of business;
  6. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Community and Communication Service;
  7. Post, upload, email, transmit, or otherwise distribute chain letters, pyramid schemes, unsolicited or unauthorized advertising or spam;
  8. Impersonate another person or business entity, or stalk or otherwise harass another person;
  9. Post, upload, email, transmit, or otherwise distribute viruses or other harmful computer code designed to interrupt, destroy, or limit the use of any computer software or hardware;
  10. Harvest or otherwise collect information about others, including email addresses, without their identification for posting or viewing comments;
  11. Allow any other person or entity to use your identification for posting or viewing comments;
  12. Interfere with or disrupt the Community and Communication Service or computers, networks, or other hardware connected to the Community and Communication Service, or disregard any requirements or policies of networks connected to the Community and Communication Service;
  13. Engage in any other conduct that restricts or inhibits any other person from using or enjoying the Community and Communication Service, or which exposes WHEEL Health or any of its customers or suppliers to any liability or detriment of any type;
  14. Fail to respect other users' privacy. This includes revealing another user's password, phone number, address, instant messenger I.D., or address or any other personally identifiable information;
  15. Create member names, or post, solicit, or send messages, text, or photographs that are sexually explicit, that denigrate, threaten, abuse, or harm others in any way; or
  16. Upload, post, email, or otherwise send any content that you are not authorized to send under any law or contractual relationship. This includes proprietary and confidential information learned as part of employment relationships or under nondisclosure agreements, and any other inside information.

Wheel may (but is not obligated) do any or all of the following without notice:

  1. Record or pre-screen the dialogue in public chat rooms;
  2. Investigate an allegation that a communication(s) do(es) not conform to the terms of this section and determine in its sole discretion to remove or request the removal of the content;
  3. Remove content which is abusive, objectionable, illegal, or disruptive, or that otherwise fails to conform with these Terms of Use;
  4. Terminate your access to this website or any Wheel services upon any breach of these Terms of Use; or
  5. Edit content.

You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. You acknowledge, consent, and agree that Wheel may investigate your use of the Community and Communication Service in order to determine whether a violation of the Terms of Use has occurred or to comply with any applicable law, regulation, governmental request, or legal process.

Usage Data.

You agree that Wheel may collect and use technical data and related information, including, but not limited to, UDID, and other technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Services, and to track and report your activity inside of the Services, including for analytics purposes. Please see the Privacy Policy for more details regarding the information Wheel collects, and how it uses and discloses that information.

Consent to Electronic Communications and Text Messaging

By using the Services or providing Personal Information (as defined in the Privacy Policy) to us, each Wheel User agrees that we may communicate with such Wheel User electronically regarding security, privacy, and administrative issues relating to their use of the Services. If we learn of a security system’s breach, we may attempt to notify Wheel Users electronically by posting a notice on the Services or sending an email to Wheel Users. Wheel Users may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to us at support@wheel.com.

SMS Text Messages and Push Notifications. When you register with Wheel, Wheel may send you an SMS text message containing a 4-digit code to verify your phone number and will send SMS text messages and push notifications (“Messages and Notifications”) in order to keep you informed about the Services. By using the Services, you agree to receive Messages and Notifications regarding your use of the Services. SMS text messages are for informational purposes only. While Messages and Notifications are intended to enhance your use of the Services, you may (i) disable push notifications on your device, and/or (ii) reply “STOP” to remove yourself from our text message database. Depending on your current carrier plan, you may incur charges for these Messages and Notifications and agree you will not hold, nor participate in any action which seeks to hold, Wheel liable for any charges incurred. You acknowledge that any terms between you and any third-party provider (such as, for example, Apple®, Android™, or Verizon) create no obligation or responsibility on the part of Wheel, and that Wheel is not responsible for any failure of warranty by any such third party. Wheel cannot control certain factors relating to message delivery. You acknowledge that, depending on your mobile carrier’s service, it may not be possible to transmit a text message to you successfully. We have no liability for transmission delays or message failures.

Contacting us

If you have any questions or concerns about our website or these Terms of Use, please feel free to contact us by emailing support@wheel.com.

Enzyme Health is now Wheel! Read more about our rebrand. ×