Convenient care for uncomplicated UTIs
Talk to a licensed doctor or nurse practitioner online. Get the care you need. No appointment needed.
A few things to know:
- This service is cash-pay only. Insurance cannot be used to pay for your visit.
- You can use an HSA or FSA account to pay for your visit.
- During intake, you'll be asked questions, including about the insurance you have, to determine eligibility for this service.
Choose how you'd like to get care
Both options help you get care for uncomplicated urinary tract infection (UTI) symptoms online. Choose chat or video. Visits are accessible from your phone, tablet, or computer.
Getting care for uncomplicated UTIs
Common questions
Here are answers to common questions about who can use this service, how much it costs, and what to expect.
This service is available to adults age 18 and older. The visit and intake process are currently offered in English.
This service is not intended for those covered by federal or state government insurance programs. Eligibility is confirmed during intake.
A video visit is $49 and a chat visit is $29. You’ll see your cost before you begin.
No. Your visit fee covers your time with a clinician. If a prescription is needed, your provider will send it to your preferred pharmacy.
Your private or commercial insurance may be available to help pay for covered medications. The cost of the medicine can vary based on your insurance coverage as well as the pharmacy you select.
You’ll talk with an experienced, licensed doctor or nurse practitioner. Your clinician will always be licensed in the state where you’re located at the time of your visit.
We offer care in all 50 states and Washington, DC. You can start a visit from anywhere within those locations.
No appointment is needed. You can start a visit anytime, or schedule one for later. Most video visits begin within minutes, though wait times may be longer during busy hours.
We’re here for you 24/7. You can reach out anytime if you have questions before, during, or after your visit. Contact us here.
Yes. You can cancel anytime before your visit begins. If your payment method was preauthorized, the hold will usually be released within 5-10 business days.
No. This service is not intended for emergency or life-threatening conditions. If you’re experiencing severe symptoms, call 911 or seek in-person emergency care right away.
We take your privacy seriously. Your health information is protected by law, including HIPAA. You can learn more in our Privacy Policy.