Better virtual care experiences, stronger patient retention

Improve retention, loyalty, and patient outcomes with virtual care experiences designed for consistency and connection. Wheel helps you create branded, follow-up-ready journeys that keep patients engaged long after their first visit.

Grow lifetime value and reduce patient churn

High churn isn’t a given. It’s a symptom of fragmented care. When digital health feels disconnected or transactional, patients leave. Wheel helps you deliver the kind of branded, consistent care that builds trust and increases lifetime value—powered by a platform designed for longitudinal, whole-person virtual care.

How Wheel improves virtual care retention & patient engagement

Wheel supports end-to-end patient engagement across programs and touchpoints. Our infrastructure keeps care journeys cohesive, while our evidence-based follow-ups and engagement tools make every visit a reason to return. No matter where they start, patients get the right care, in the right format, at the right time.

Connected virtual care journeys that build patient loyalty

With Wheel, you don’t just offer more care—you offer smarter, more personalized care. Each program is built with follow-ups and clinical continuity in mind, enabling a natural path from first visit to sustained patient outcomes. Our end-to-end platform and branded experience tools create a consistent environment where patients feel supported across every step of their journey.

Telehealth programs designed to keep patients engaged

Wheel’s evidence-based care programs are built not just for visits—but for lasting relationships. Each virtual care program includes engagement tools, flexible modalities, and structured follow-ups to support better outcomes and stronger brand connection.

Proven adherence across programs

Evidence-based care protocols support consistent, repeat engagement to drive return visits and brand loyalty.

Built-in follow-up workflows

Every program includes structured touchpoints to help patients stay on track, reducing drop-off and improving outcomes.

Multiple modalities, one platform

Patients can access care through async messaging, video, or chat—all within a unified experience.

A seamless patient experience

Keep patients engaged across multiple programs with branded, consistent touchpoints from intake to follow-up.

Grow faster and accelerate service expansion with Wheel

🗞️ Wheel Unveils Virtual-First Medication Fulfillment and Delivery Solution, Powered By Amazon Pharmacy  Learn more →

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