High-quality virtual care for health plans

The industry has been revolutionized overnight, and only the swiftest brands will rise to the top. If you’re ready to strengthen your value for members, it’s time to talk to Wheel.

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Deliver more value to members with your brand of virtual care

Health plans everywhere are now realizing the power to strengthen relationships with members in a meaningful way: through high-quality virtual care.

But launching and expanding a nationwide virtual care service is expensive, complicated, and time-consuming — costing an average of $15MM and 15 months.1 Wheel is the out-of-the-box, white-label solution that's affordable and fast.

1. Wheel internal data.

Seamlessly bringing together everything you need

Wheel is the best way to deliver your brand of high-quality virtual care at scale. Our unique, tech-enabled marketplace simplifies the approach for companies like yours — lowering fixed costs and providing everything you need for nationwide expansion with one partner.

The largest white-labeled clinical network

Deliver a branded patient experience while accessing up to 10,000 virtual primary care and behavioral health providers. Our 50-state network of board-certified clinicians are credentialed to NCQA standards and trained in Webside Manner and your brand of care

Best-in-class, modular virtual care platform

Our white-labeled virtual care platform offers flexible configurations and is fully integrated with Wheel's clinical workforce. Leverage our intuitive patient and clinician portals or simply select the technology modules you need. The Wheel platform can support your service from first-touch to follow-up

Workforce management with Instant Care

Wheel’s proprietary virtual care platform connects patients to the right clinician with the right state license, on demand. Instant Care smart routing gives you access to the lowest SLAs and guaranteed response times in the industry to ensure a best-in-class patient experience.

Integrated clinical & compliance solutions

Navigate telehealth’s complex regulatory and legal environment with Wheel, leveraging our state-by-state Friendly PCs, clinician malpractice coverage, and collaborative supervision management. Wheel also provides access to over 100+ primary care and behavioral health treatment area protocols for the highest-quality care delivery.

How it works

Doing it yourself? It’s expensive, complicated, and time-consuming to stand up a virtual care practice. Wheel makes it easy. Behind the scenes, we’ll be your best kept secret.

1

Plan your patient demand

Share the state and volume coverage you need and we’ll train the right number of licensed clinicians on your brand of care, scaling to meet your needs as you grow

2

Map your patient journey

Based on the experience you want to deliver, we'll develop the right clinical protocols and workflows to ensure quality patient care is on point.

3

Integrate with Wheel

Leverage your existing platform and connect via API, or tap into the clinician network with our white-labeled platform. Either way, you'll deliver your brand of care with the industry's fastest response times

4

Start delivering quality care

We perform systematic quality checks to ensure the highest standards are met. In fact, our partners have benefited from a 99.5% Average Clinical Quality Score.

Get the competitive edge in telemedicine delivery

For health plans, we deliver the clinical workforce solution that adapts as you scale. We seamlessly bring together everything you need to deliver your brand of virtual care, while driving down cost and time-to-market.

Rapidly go to market

Accelerate the launch of your telemedicine offering or rapidly expand your existing services. Wheel can help you start serving patients fast.

Flex with patient demands

Forecasting is never an exact science, and we get that. We’ve designed our network to quickly flex up or down — from state to state — so you're always load balanced and staffed precisely to your capacity needs. That’s the beauty of Wheel.

Drive down costs

Drive down overhead while meeting increased patient demand as you scale. Wheel provides accessible, quality virtual care in an affordable and hassle-free way by optimizing the right mix of clinicians for you — saving clients on average 38% in OPEX.

The best-kept secret in virtual care

We’ve found that most health plans don’t want the world to know they outsource clinical services. And we’re okay with that. While we can’t tell you who our clients are, we can tell you market-leading brands trust Wheel to power their virtual care offering.

1/2
98%
Guaranteed Instant Care Response
99%
Average Clinical Quality Score
90%
Clinician Retention Rate

Your patients are waiting, let’s move fast together

Wheel brings together everything you need.