High-quality virtual care for retailers and pharmacies

The industry has been revolutionized overnight, and only the swiftest brands will rise to the top. If you’re ready to rapidly engage customers in an entirely new way, it’s time to talk to Wheel.

Create a new digital front door to amplify your brand value

Retailers and pharmacies everywhere are now realizing the power to strengthen their brands and deliver more value to customers in a meaningful way: through high-quality virtual care.

But launching and expanding a nationwide virtual care service is expensive, complicated, and time-consuming. Wheel is the out-of-the-box, white-label solution that makes it easy.

Your modern workforce solution for virtual care

Wheel is the fastest way to deliver high-quality virtual care at scale. We’ve simplified the approach for companies like yours, pairing a virtual care platform with an optimized clinical workforce to give you a turnkey solution for nationwide expansion—alleviating the cost and manpower of doing it yourself.

The largest white-labeled clinical network

Deliver a patient experience that puts your brand front and center with access to over 10,000 providers. Tap into our tech-optimized 50-state network of board certified clinicians, credentialed and trained in Webside Manner.

InstantCare™ clinician matching

Wheel’s proprietary virtual care platform connects patients to the right clinician with the right state license on demand for compliant care delivery. With InstantCare you have access to the lowest SLA and guaranteed response times in the industry, as well as a best-in-class patient experience.

Flex-based approach to clinical coverage

Our “just-in-time” model reduces your overhead, so you can pass along the savings. We’ll optimize your mix of quality clinicians by type, specialty, and state license, while allowing for fluctuations in patient demand, state to state.

Expert regulatory guidance

Navigate telehealth’s complex regulatory and legal environment with Wheel, leveraging our state-by-state Friendly PCs, clinician malpractice coverage, and collaborative supervision management.

How it works

Get moving in as little as two weeks with Wheel.


Map your brand journey

Based on the experience you want to deliver, we’ll develop the right protocols and train dedicated clinicians to ensure your brand experience through quality care is on point.


Integrate with Wheel

Our modular, configurable technology platform delivers the best patient engagement experience and the industry’s fastest response times through InstantCare™ clinician matching.


Deliver quality virtual care

We systematically perform quality checks along the way to ensure the highest standards are met. In fact, our partners have benefited from a 99.5% Average Clinical Quality Score.

Get the competitive edge in telemedicine delivery

For retailers and pharmacies, we deliver the modern workforce solution that adapts as you scale. From clinical credentialing and training, to quality assurance, to regulatory guidance— Wheel’s got you covered.

Rapidly launch and scale

Accelerate the launch of your telemedicine offering or rapidly expand your existing services. Wheel can get you serving patients in as little as two weeks.

Flex with patient demands

Forecasting is never an exact science, and we get that. We’ve designed our network to quickly flex up or down—from state to state—so you're always staffed precisely to your capacity needs. That’s the beauty of Wheel.

Drive down costs

Drive down overhead while meeting increased patient demand as you scale. Wheel provides accessible, quality virtual care in an affordable and hassle-free way by optimizing the right mix of clinicians for you— saving clients on average 38% in OPEX.

The best-kept secret in virtual care

We’ve found that most retailers and pharmacies don’t want the world to know they outsource clinical services. And we’re okay with that. While we can’t tell you who our clients are, we can tell you market-leading brands trust Wheel to power their virtual care offering.

SLA Adherence on Patient Wait Times
Average Clinical Quality Score
Clinician Net Promoter Score

Your patients are waiting, let’s move fast together.

Find your momentum with Wheel.