High-quality virtual care for retailers and pharmacies
The industry has been revolutionized overnight, and only the swiftest brands will rise to the top. If you’re ready to rapidly engage customers in an entirely new way, it’s time to talk to Wheel.
Amplify your brand value with a digital front door
Retailers and pharmacies everywhere are now realizing the power of strengthening their brands and delivering more value to customers in a meaningful way: through high-quality virtual care.
But launching and expanding a nationwide virtual care service is expensive, complicated, and time-consuming — costing an average of $15MM and 15 months.1 Wheel is the out-of-the-box, white-label solution that's affordable and fast.
1.Wheel internal data.
The largest white-labeled clinical network
Deliver a branded patient experience while accessing up to 10,000 virtual primary care and behavioral health providers. Our 50-state network of board-certified clinicians are credentialed to NCQA standards and trained in Webside Manner™ and your brand of care.
Best-in-class, modular virtual care platform
Our white-labeled virtual care platform offers flexible configurations and is fully integrated with Wheel's clinical workforce. Leverage our intuitive patient and clinician portals or simply select the technology modules you need. The Wheel platform can support your service from first-touch to follow-up.
Workforce management with Instant Care
Wheel’s proprietary virtual care platform connects patients to the right clinician with the right state license, on demand. Instant Care smart routing gives you access to the lowest SLAs and guaranteed response times in the industry to ensure a best-in-class patient experience.
Integrated clinical & compliance solutions
Navigate telehealth’s complex regulatory and legal environment with Wheel, leveraging our state-by-state Friendly PCs, clinician malpractice coverage, and collaborative supervision management. Wheel also provides access to over 100+ primary care and behavioral health treatment area protocols for the highest-quality care delivery.
How it works
Doing it yourself? It’s expensive, complicated, and time-consuming to stand up a virtual care service. Wheel makes it easy. Behind the scenes, we’ll be your best kept secret.
Get the competitive edge in telemedicine delivery
For retailers and pharmacies, we deliver the clinical workforce solution that adapts as you scale. We seamlessly bring together everything you need to deliver your brand of virtual care, while driving down cost and time-to-market.
Rapidly go to market
Accelerate the launch of your telemedicine offering or rapidly expand your existing services. Wheel can help you start serving patients fast.
Flex with patient demands
Forecasting is never an exact science, and we get that. We’ve designed our network to quickly flex up or down — from state to state — so you're always load balanced and staffed precisely to your capacity needs. That’s the beauty of Wheel.
Drive down costs
Drive down overhead while meeting increased patient demand as you scale. Wheel provides accessible, quality virtual care in an affordable and hassle-free way by optimizing the right mix of clinicians for you — saving clients on average 38% in OPEX.
The best-kept secret in virtual care
We’ve found that most retailers and pharmacies don’t want the world to know they outsource clinical services. And we’re okay with that. While we can’t tell you who our clients are, we can tell you market-leading brands trust Wheel to power their virtual care offering.
Because we had access to a brick-and-mortar network of clinicians, I wasn't sure we needed a company like Wheel. But I quickly realized their value was far more than a network. They helped us really navigate the operational hurdles associated with expanding into a pure virtual care offering for our brand. Couldn't have done it without them.
I wasn't 100% sold on outsourcing a clinical network and workforce management, because I knew it would eat into our margins. But that wasn't the case with Wheel. They helped us scale quickly without increasing our fixed overhead. Wheel's pricing model isn't something I expected-- it's been great for our bottom line.
Your patients are waiting, let’s move fast together
Wheel brings together everything you need.