Person picks up a prescription following a telehealth appointment with a doctor

Customer-centric virtual care that starts with your brand

Wheel connects care, pharmacy and services in one journey so customers can start and continue their care with you. 

Virtual care built for retail and pharmacy

You have the customer, brand, and pharmacy. Now connect them.

Today, retailers meet customers at the end of their care journey, at prescription pickup or in post-care support. Generic telehealth platforms don't fix that. They're hard to configure to your brand, your stores, and your pharmacy, and an experience that doesn’t feel like yours weakens the trust you’ve built.

Wheel is built for retail from the ground up. It connects care, pharmacy, and services in one journey, under your brand, so customers start and continue their care with you instead of somewhere else.

Launch care under your brand. Connect it to your pharmacy services. Extend it as you grow.

Start care within the retail experience

Wheel brings together evidence-based clinical care, independent providers, and the services behind them, all under your brand. Maintain direct customer relationships right from the initial point of care.

Keep care connected after the first visit

A visit can end. Care shouldn't. Wheel completes follow-up and refills and carries context forward. Each step connects back to your services and gives customers a reason to return to you.

Expand across conditions and services as you scale

Create an experience configured to your brand and business model, and built to expand. Add conditions and services on one platform, without a new vendor each time.

Wheel Horizon™: Built for customer-centric care

Horizon, Wheel's enterprise care orchestration platform, coordinates virtual care under your brand in an experience designed around your customers.

  • 100+ treatment areas, delivered in care delivery environments that set clinical scope, protocols, and escalation
  • A care experience built on your brand
  • Independent providers working within governed clinical standards
  • Integrations with your systems. Native connections to your pharmacy and partner systems

Unlock a care experience that starts with retailers.

📘 Get the report: The trends shaping virtual care in 2027 are already underway Read more →

×