Welcoming Michelle Monaco as SVP and Head of Product

A strategic addition to fuel Wheel’s next chapter

We are thrilled to announce that Michelle Monaco has joined Wheel as Senior Vice President and Head of Product. Michelle brings with her a powerful blend of healthcare and technology expertise, and a proven track record of building high-performing, mission-driven product organizations.

Proven Experience at the Intersection of Healthcare and Tech

Michelle most recently served as SVP of Product and Engineering at Truepill, where she led the development of digital and physical pharmacy infrastructure solutions that transformed how care is delivered at scale. Across her career, she has consistently delivered impactful, scalable products that put human needs at the center. 

"Michelle brings the rare combination of deep product expertise, operational excellence, and an intuitive understanding of what virtual care can and should be. Her leadership will help us scale with even greater precision and vision in this next chapter of our journey." 
— Michelle Davey, CEO and Co-Founder of Wheel

Human-Centered Leadership for a Virtual-First World

Michelle’s leadership philosophy is deeply human-centered. She believes that strong cultures drive strong products. She fosters inclusive, psychologically safe environments where distributed teams can collaborate deeply, communicate openly, and build with purpose.

On a personal note, Michelle and her family embody the virtual lifestyle. They live as digital nomads and embraced flexibility and remote work long before it became the norm. She brings not only professional excellence but also a lived understanding of what it means to lead and thrive in a virtual-first world. That perspective will be invaluable as we continue to innovate how care is accessed and experienced.

Accelerating Product Innovation and AI Within Horizon

Michelle joins Wheel at a pivotal moment in our growth. As we continue to expand and serve more partners across life sciences and digital health, Michelle will lead the next evolution of our product strategy.

This includes advancing Wheel Horizon™, our vertically integrated care enablement infrastructure that powers the full virtual care experience by integrating advanced technology with clinical operations and services, including built-in compliance, security, and data systems.

Horizon brings together everything needed to launch and scale virtual care programs: provider staffing and scheduling, asynchronous and synchronous visit capabilities, lab and pharmacy coordination, and robust patient and provider messaging. It’s purpose-built to serve the needs of both digital health innovators and life sciences leaders, providing a seamless experience for patients while ensuring operational efficiency and regulatory alignment for organizations.

Michelle will also play a key role in accelerating our AI agenda to embed intelligence throughout Horizon to transform clinical workflows, personalize patient journeys, and unlock new value across the care continuum. Her leadership will ensure we not only meet the demands of today’s virtual care but shape the future of what’s possible.

“I’ve long admired Wheel’s work in pushing the boundaries of virtual care. I’m thrilled to join the team to help shape the future of care delivery while creating meaningful outcomes for our patients, clinicians, clients, and partners.”  
— Michelle Monaco, SVP and Head of Product 

A Milestone That Reflects Momentum

Michelle’s arrival reflects the strength of the foundation we’ve already built, and the next phase of our growth as we double down on innovation, scale, and long-term impact. We’ve long been committed to attracting top-tier talent, and her addition reinforces that trajectory as we continue to build the future of care.

Please join us in giving Michelle a warm welcome!