North Carolina Telehealth Regulations and Laws
Telehealth Regulations in North Carolina
Most states have regulatory provisions governing the provision of virtual care. This article provides clarity on North Carolina’s laws and regulations regarding key requirements for providing telehealth services including: standard of care, online prescribing, establishing the practitioner-patient relationship, informed consent, patient identification requirements, and requirements for medical records. This article also provides information on cross-state licensing and payment parity laws.
If you are looking for more information related to North Carolina’s laws and rules on telehealth, you can review items such as the state medical board’s regulations, applicable health insurance codes (for reimbursement, payer information, etc.), and Medicaid laws.
What is Standard of Care for Telehealth in North Carolina?
Licensees providing care to North Carolina patients via telemedicine will be held to the same established standard of care as those practicing in traditional in-person medical settings.
What is Practitioner-Patient Relationship for Telehealth in North Carolina?
A licensee-patient relationship should be based on an appropriate history and physical examination in addition to overall care that is consistent with the standards of acceptable and prevailing medical practice. The licensee using telemedicine should verify the identity and location of the patient. Furthermore, the licensee’s name, location, and professional credentials should be provided to the patient.
Are There Online Prescription Restrictions for Telehealth in North Carolina?
Prescribing non controlled substances to individuals the licensee has never met that is based solely on answers to a set of questions, as is common in internet telecommunication or toll-free telephone prescribing, is inappropriate and unprofessional.
What is Informed Patient Consent for Telehealth in North Carolina?
Providers should consider providing a statement identifying any unique limitations of the electronic model by which care is being provided. Such patient notification can be distributed prior to providing medical services and included in all direct advertising to the public.
What are Patient Identification Regulations for Telehealth in North Carolina?
Failure to verify the patient’s identity may lead to fraudulent activity or the improper disclosure of confidential patient information. The licensee using telemedicine should verify the identity and location of the patient.
What are Medical Records Regulations for Telehealth in North Carolina?
Board licensed clinicians (i.e., medical board licensed, nursing board licensed, etc.) using telehealth should also maintain a complete medical record that is available to the patient and other treating health care providers.
What are Cross-State Medicine Licensing Regulations for Telehealth in North Carolina?
North Carolina is a member of the Nurse Licensure Compact (NLC). The NLC allows nurses to practice out of state in other NLC states without having to obtain additional licenses.
What are Payment Parity Laws for Telehealth in North Carolina?
There is no state law for payment parity for telehealth administered in North Carolina, which means that patients may pay different rates for specific types of telehealth services than they do for in-person care.
What Types of Providers Are Allowed to Offer Telehealth Services in North Carolina?
In the state of North Carolina, the healthcare providers allowed to offer telehealth services include:
Physician assistants
Mental health professionals
Behavioral health specialists
Social workers
Get the competitive edge in telemedicine delivery
For digital health companies, we deliver the clinical workforce solution that adapts as you scale. We seamlessly bring together everything you need to deliver your brand of virtual care, while driving down cost and time-to-market.
Rapidly go to market
Accelerate the launch of your telemedicine offering or rapidly expand your existing services. Wheel can help you start serving patients fast.
Flex with patient demands
Our network is designed to quickly flex up or down, from state to state, in real time — so you're always load-balanced and staffed precisely to your patient needs.
Drive down costs
Drive down overhead while meeting increased patient demand as you scale. Wheel provides accessible, quality virtual care in an affordable and hassle-free way. By optimizing the right clinician mix through a low-cost platform, clients save an average 38% in OPEX.
Partners, never competitors
We put our clients' brands front and center. While we won’t disclose our partners, leading digital health companies trust Wheel to power their virtual care.
I was skeptical about outsourcing our clinical network, but Wheel made a compelling case. Now that we’ve expanded our geographic footprint, I can’t imagine having done this without them.
Wheel has been instrumental in our growth. Aside from providing a great network of clinicians, they've been a real partner operationally. Their response time is incredibly fast and they have kept our margins healthy. Can't say enough great things about Wheel.
We were providing asynchronous services for a few years, but when we decided to expand our geo footprint into the sync states, we needed help. Wheel helped us move quickly and serve up a competitive offering nationwide. It only took 12 days once we signed the contract! Very impressed.
