Profiles in Telehealth: Veronica Haslan, Clinical Recruiter
Get to know Clinical Recruiter, Veronica Haslan. She is the first face our clinicians meet and she's in charge of their onboarding and matching them with clients. She also manages our Clinician Champion program which supports all clinicians. A busy mom from Texas, she's also a former professional dancer! We love a woman of many talents 💪
What’s your role at Wheel?
I am a Clinical Recruiter at Wheel. I get to tell clinicians interested in joining Wheel all about what we do and answer any of their questions before they join our clinical team. Once they are credentialed, I onboard them to Wheel, getting them all set up to be matched with clients. I help manage the Clinician Champion (CCC) program by being their point of contact and ensuring that we have 24/7 CCC coverage. I also am in charge of deploying any clinician communication initiated by Clinical Operations, R&D, and other various teams to keep clinicians informed of product updates/changes and clinical guideline changes.
What's your personal and professional story?
I was born and raised in Fort Worth, TX. I graduated from The University of Texas at Austin in 2009 (HOOK EM!). I then got married and moved to Tulsa, OK while my now husband completed law school. After law school, my husband and I moved to Houston, TX where we lived for 11 years and started our family. My husband and I are both from Fort Worth (high school sweethearts) and always wanted to move back to Fort Worth to be closer to family. The opportunity to finally move back to Fort Worth happened in June 2022! Before Wheel I worked at a large, multi-state hospital network, managing RN and NP recruiting for all the acute care units at the Austin based hospitals. I love to dance and I have a passion for interior design. We bought a fixer upper when we moved back to Fort Worth and have been chipping away at home improvement projects for a year! However, the majority of my time consists of raising my 7 year old daughter (Charlene) and my 4 year old son (Benton), they keep me very busy!
Why did you join Wheel?
I joined Wheel in February 2020 just a few weeks before lockdown. And what a ride it has been! I joined Wheel because it was a small company (I think around 20 people when I joined) and I knew there were so many ways I could help build towards our goal and make a difference. It has been so rewarding and exciting to see how Wheel has grown and changed over the last 3 years. I am the first face at Wheel that our clinicians see, I get to build relationships with them, and set them up for success. Since joining in early 2020 I have taken on many different roles and jumped in where I am needed, this has enabled me to gain many different skills, be exposed to things outside my immediate role, and really be able to understand the 'guts' of Wheel's operation.
What’s your favorite Wheel moment?
The pandemic changed a lot in how we think about healthcare and how we get access to healthcare. Most doctor's offices have lengthy wait times just to be seen, there is little transparency into healthcare costs, and many don't have access to the care they need because of where they live and/or their socioeconomic status. Virtual care is just the stepping stone to how these issues will be solved. I think we are on the verge of a yet-to-be seen healthcare model.
Fun fact?
In my younger years, I was a professionally trained dancer and would spend my summers dancing in LA under top choreographers and auditioning, or in NYC dancing at Broadway Dance Center. 💃
Interested in joining our team? Check out the latest career opportunities with Wheel!
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